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Customer service
Diversity of Products or Services
Insurance Plans Acceptance

Worst service ever! Not only that the new employee that tried very hard to answer my questions without success could not answer any of my questions, the un-experienced manager, SUE, did not want to wait on me because, as she said, without a prescription I cannot help you!

The manager SUE couldn't answer any of my questions, would not wait on me because I did not have my prescription with me, however I had the new prescription information, but because I did not have the actual prescription she would not wait on me nor answer any questions, looks like you can't get waited on at Lenscrafters if you only want to just learn and try on glasses. The funny part is that I was a returned customer. I do not recommend Lenscrafters.

Ps. this is going to be posted on may sites.

Product or Service Mentioned: Lenscrafters Manager.

Reason of review: Sue the manager.

I didn't like: Staff attitude, Over priced, Poor service, Smug attitude.

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