1 comment

This was the worst expierence ever!Not one was i asked if i had any question.

the doctor was in complete automatic mode, she came in pressed play said her piece pressed stop and left. i was interested in learning about contacts, they sent me with a pair, i dont know anything about them, i dont even know their name to find out anything about them!

she wrote a order for the exact same lenses i have, i tell her that things are slightly out of focus with them, and the contacts they put in are slightly out of focus, she tells me that thats what "i picked during the exam so thats how it is".it was horrible, not once was anything explained to me, i dont like feeling like i was put on an assembly line robots!

Had an Experience with LensCrafters?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#266881

Hello, I'm Holly w/ LC Corporate.I am very sorry you were not happy with the exam process with the doctor you visited.

I would be happy to contact the location to see if we can get you more information regarding your contact lens prescription, directions for use, and possibly another fitting. Please feel free to email me at iCare@LensCrafters.com with your name, and the location you visited,or call our Customer Care Center Monday-Friday 8AM-8PM EST, Saturday & Sunday 9AM-6PM.

Anyone will be able to assist you.I'm sure we will be able to help you.

You May Also Like

LensCrafters - Expensive pair of Coach glasses and they won't fix it. LensCrafters "I purchased an expensive pair of Coach frames with my prescription eyeglasses back in April 2016. The other day I went to put it on and it was loose. I..." Read more LensCrafters - Optomitrist Elaine M Dolci Investigation needed for poor service LensCrafters "Elaine M Dolci has got to be the worst excuse for an eye doctor ever. She works in Merritt Island / Cocoa Florida area. Rude, impatient and unprofessional...." Read more LensCrafters - Great Service Terrible Product LensCrafters "So my first trip to Lenscrafters in Dadeland Mall was just two days ago. I arrived one hour early quite by accident, my fault not theirs but they happily..." Read more GlassesUSA - Sent me broken glasses, with wrong prescription. GlassesUSA "The Progressive Lens sunglasses I ordered from Glasses USA arrived broken. One lens was completely out of the frame, rendering them unwearable. When I called to report this problem, I..." Read more CHOPRETAIL Chopretail "WENT TO WALMART.COM AND MY ORDER WAS SENT TO CHOPRETAIL. THEY SENT ME OLD STALE PRODUCT. THE LABLE ON IT ITEM WAS SO DISCOLORED IT HAVE TO BE AT LEAST..." Read more SkyCaddie / SkyTrak / SkyGolf.... Horrible Customer Service Skygolf "I recently had a shoulder injury that would require surgery and a 6 month recovery time frame. I have been a customer of SkyCaddie /SkyGolf for numerous years, owning all..." Read more Northern Tool And Equipment - Brand New Generator Caught Fire Due to Gas Leak Northern Tool And Equipment "Whatever you do DO NOT BUY A GENERATOR from this company. Last week my brand new $1800 13000 watt generator blew up and caused my house to catch fire. The..." Read more CCC Information Services - Bad Customer Service CCC Information Services "I have been using CCC for 20 years, in the beginning they were a great company but as they became bigger and bigger that's when things changed for the worse...." Read more