I got my glasses less than 6 months ago.(the clerk looked it up for me). I have taken them back twice to have them repaired.
Screws kept coming out. christmas Eve I was cleaning them and the ear piece came off in my hand. When I took them back to have them repaired again, I was told that it would cost me 50% of the original price to replace them. I would assume that my glasses should be fixed, not jacklegged so that I can wear the.
I spent over 250.00 on these glasses and now I can't even fold them to put them away.
If they aren't going to stand behind the product they sell, why would anyone want to go back to them. I intend to call the better business bureau and report this episode.
Product or Service Mentioned: Lenscrafters Eyeglasses.
Monetary Loss: $250.