I wento to Lenscrafters to get an eye exam. I asked how much the exam cost and she quote $65 for basic exam and additional exam was $95 more...but I could get discount with my triple A!
I was told they take walk in so just wait for few minutes I waiting in the "reception area". So I waited for 25 minutes and she never talk to me again, I went to the front desk and ask how long before I can get my exam she told me that she tought I was gone!! but I can be seen in few minutes..about one hour, I told her that one hour is not just few minutes and I been waiting already. So I left very upset I went today because I was trying to change from Costco to them...I think I'm staying at Costco vision.
Is no Customer service at all and very unprofessional sorry to see that.
Product or Service Mentioned: Lenscrafters Eye Exam.