When I walked in Lake Forest Mall Gaithersburg Maryland Lenscrafters store. Their was the manager Christine sitting their.
She summoned me to come over. She was very unfriendly and acted like I was a bother to her. She was waiting on me to purchase the glasses I had chosen that cost over $900.00 and the whole time their was no eye contact and she just talked in a very unfriendly voice. I had to ask questions to find out just the basics of what I was about to purchase.
She did not offer any information. She was very short with her answers and interrupted me before I could finish my question. She checked me out and never said thank you or have a good day. She just walked away and went to the back of the store and closed the door.
I wish I never went to this lenscrafters for help. She ruined my entire day. I want to know the name and number of the person that hired her as a manager.
She has no customer service training. I will not go their ever again after I pick up my glasses.
Product or Service Mentioned: Lenscrafters Eyeglasses.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
LensCrafters Cons: Manager christine poor unfriendly uncaring customer service.