Lenscrafters - Twice Lied to, Never Again
Lens Crafters at a Des Monies location twice has promised me glasses upon accepting payment and has twice failed to deliver.Sales persons at this store have either been poorly trained, or have blatantly lied about delivery dates.
Twice fooled but never again. I have had good experiences with the Valley West Location. I've not purchased from the Jordan Creek location. Do the math and figure it out.
Attention Lens Crafters, read the book "Over Promise and Over Deliver"....pay particular attention to the "over deliver".
I'm in a service delivery business and I find this experience totally disappointing.Close this store or get it right!!