I bought a $760 pair of glasses, my cost. They were suppose to be top of the line everything on a 50% off sale.
Lens coating is so poor, that they scratch by just washing them. I took them back after 6 months. The manager told me that my lens where damaged, because I washed them in hot water. She also told me that I did not purchase the premium lens, if I had my glasses would have cost $1200.
Let me do the math, $760@50%off=$1520. WTF did they sell me, according to her, regular price would have been $2400!!! They will not fix my glasses.
The HBIC manager told me to pound sand. I'm going to Walmart.
Product or Service Mentioned: Lenscrafters Manager.
Reason of review: Damaged or defective.
Monetary Loss: $760.
Preferred solution: Replace the lens.
LensCrafters Cons: Sub standard lenses, Poor service.