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Small Scratch in one lens needed to be repaired due to fall. Cost of repair...$192.00."Must replace both lenses," No Guarantee!

Must pay 50% of original high price.Had glasses 5 months. Store located at 2628 Tamiami Trail North,in Naples,Florida."That has been our policy for 26 years. Can't change it".When I explained that I could have purchased a pair for half that price elsewhere, but thought Lenscrafter would give better service, I was told to go elsewhere. Nice place!

Nice company!Didn't get names.

Purchased glasses in Oct 2009. Today's date March 2010.

Location: Punta Gorda, Florida

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