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This past Sunday I went to Lencrafters to look into sunglasses since it was the last day of their 40% off sale according to the details in the ad. I wanted to go with Varilux Physio Enhanced since this is what I use in my everyday glasses and they have been the best...
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Anonymous
Anonymous

You pay for the Quality Of the Lens I have got varilux looks lenses from Lenscrafters for years! Are they expensive Yes is the quality there Yes people that complain about The...

Anonymous
Anonymous

Consider urself lucky...they used to only allow 20% off varilux lenses and now they don't discount them at all...

#325902
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So I went to LensCrafters cause I wanted glasses quickly and they had the brand I wanted. While there I got a pair of Oakley sunglasses as well. Spending a total of 500 after insurance I was told my glasses would be ready the next day. So that day “Sunday” I go to pick...
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2.6
I didn't like
  • Customer services and the quality of the glasses
  • Poor quality
#1311267
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Purchased lens in August 2017 for my revo frames that I had purchased from them the year before. Was advised by sales associate to purchase the insurance on them that way in six months I could get a pair of brand new lenses. Ordered a new pair in January 2018, didn’t...
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1.3
#1317505
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LensCrafters - Very bad

I bought a pair of glasses with a discount. I was told by the sales man i could return and get a second pair at the same discount. When i returned several weeks latter i was told the discount had expired. Salespeeson claimed there was no note in my file to indicate the previous promise
#1326518
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At this very moment I am extremely dissatisfied with the lack of communication and follow up including rude amature customer service by two of your employees in your Store # 359 Baybrook Mall located in in Friendswood Texas 77546 On June 8th, 2018 I completed my Eye...
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#1310191
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Received a 50% off offer by email, which was extra 10% vs in store offer. Email link wasn’t working, store claimed they couldn’t assist as it was a head office issue. Head office were aware of problem, but blamed 3rd party company who is handling for them. After...
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#1313416
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Originally seen the eye doctor here at the Lens Crafters located at Cumberland Mall on April 10th 2018, I saw a Dr. Kiran Bandali who wrote me the incorrect prescription. Returned back to them within the 90 day to get a new exam for the correct rx and was told I needed...
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1.0
#1300780
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I have had two sets of poly lenses in six months that have started to chip and crack after six weeks.I don't drop them and only use their cleaner.Something is wrong,I can't be the only one this is happening to.I was told by one employee that I did not have a warranty...
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#1319758
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SUBMIT A COMPLAINT Vision, Glasses, Lenses Rx sunglasses Lenscrafters Somerset Mall Troy MI / Rx sunglasses 1 United States Add a Comment My name is Michael Blacher. I recently had updated Rx lenses placed in an existing frame. I was told 5-7 days. ( WHAT HAPPENED TO...
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#1318839
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I have a very expensive pair of Ray band progressive lens bifocals that fell in the street and was damage by a car. I have a second pair of glasses, but they were no wear as nice as my Ray Bands. I rushed into the Lens Grafters in Colerain TWS, 45251. I was very upset...
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5.0
#1287474
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