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This past Sunday I went to Lencrafters to look into sunglasses since it was the last day of their 40% off sale according to the details in the ad. I wanted to go with Varilux Physio Enhanced since this is what I use in my everyday glasses and they have been the best...
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Company wrote 0 private or public responses to the review from Jun 19, 2012.
Anonymous
Anonymous

You pay for the Quality Of the Lens I have got varilux looks lenses from Lenscrafters for years! Are they expensive Yes is the quality there Yes people that complain about The...

Anonymous
Anonymous

Consider urself lucky...they used to only allow 20% off varilux lenses and now they don't discount them at all...

#325902
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I purchases a pair of glasses with transition lenses at Lenscrafters. Shortly after my warranty was over my lenses started to fade it looked like the coating was coming off. I went to store and I was asked if I wore the glasses on my head because it could be fading due...
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Company wrote 0 private or public responses to the review from Oct 01.
2.7
I didn't like
  • Customer services and the quality of the glasses
#1370708
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In May 2018, I went to Len’s Crafters in Cordova, TN had an eye exam, picked and purchased frames. I paid out of pocket 300 with insurance. I’ve always been nearsighted and I’ve never wore bifocals although a few years ago I realized I was having trouble seeing certain...
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Company wrote 0 private or public responses to the review from Sep 08.
#1349828
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So I went to LensCrafters cause I wanted glasses quickly and they had the brand I wanted. While there I got a pair of Oakley sunglasses as well. Spending a total of 500 after insurance I was told my glasses would be ready the next day. So that day “Sunday” I go to pick...
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Company wrote 0 private or public responses to the review from Jul 23.
2.2
I didn't like
  • Poor quality
  • Customer services and the quality of the glasses
#1311267
Reply to reviews
I came into the Lenscrafters store expecting my scratched lenses to be replaced since I purchased only in May 2018. At the time I explained that I did not want scratch resistant coating since that was a problem in the past and didn’t work for me. It was never explained...
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Company wrote 0 public responses to the review from Sep 09.
1.3
#1351030
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I spent $467.09 out of a total of $759.09 (insurance coverage) I am nearly legally blind in the right eye. I started calling LensCrafters on the 12th day after the order was placed. I was told "No later than Tuesday or Wednesday Sept 11th or 12th. I was told on Sept...
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Company wrote 0 private or public responses to the review from Sep 11.
1.0
#1352888
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Purchased lens in August 2017 for my revo frames that I had purchased from them the year before. Was advised by sales associate to purchase the insurance on them that way in six months I could get a pair of brand new lenses. Ordered a new pair in January 2018, didn’t...
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Company wrote 0 private or public responses to the review from Jul 31.
1.3
#1317505
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At this very moment I am extremely dissatisfied with the lack of communication and follow up including rude amature customer service by two of your employees in your Store # 359 Baybrook Mall located in in Friendswood Texas 77546 On June 8th, 2018 I completed my Eye...
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Company wrote 0 public responses to the review from Jul 22.
#1310191
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Originally seen the eye doctor here at the Lens Crafters located at Cumberland Mall on April 10th 2018, I saw a Dr. Kiran Bandali who wrote me the incorrect prescription. Returned back to them within the 90 day to get a new exam for the correct rx and was told I needed...
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Company wrote 0 private or public responses to the review from Jul 11.
1.0
#1300780
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I have had two sets of poly lenses in six months that have started to chip and crack after six weeks.I don't drop them and only use their cleaner.Something is wrong,I can't be the only one this is happening to.I was told by one employee that I did not have a warranty...
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Company wrote 0 public responses to the review from Aug 02.
#1319758
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