Latest review first
Wife purchased pair of sunglasses - expensive brand - no name as this is about Lenscrafters - have talked to sunglass company - frames supplied to Lenscrafters with understanding that Lenscrafters will provide follow up service - frame around lens snapped - after about...Read more
Company wrote 0 public responses to the review from Nov 15, 2017.
They can make your glasses wrong and still not fix them. OUT THE GATE I noticed something on my lenses they assured me just clean it. Asked them for cleaner they suggested but there's or they can't help you here just go home and wipe them down. Did that, spots didn't...Read more
Company wrote 0 public responses to the review from Aug 16, 2017.
I purchased an expensive pair of Coach frames with my prescription eyeglasses back in April 2016. The other day I went to put it on and it was loose. I noticed on the left arm a gold metal piece where it folds was missing. I paid a lot of money for it to break after 14...Read more
Company wrote 0 private or public responses to the review from Jul 09, 2017.
I didn't like
- Not standing behind expensive glasses
So my first trip to Lenscrafters in Dadeland Mall was just two days ago. I arrived one hour early quite by accident, my fault not theirs but they happily took me back and started my eye exam seconds after I filled out all of the Paperwork even though I was early. That...Read more
Company wrote 0 public responses to the review from Nov 08, 2016.
I bought a pair of glasses in April 2015 for $525. The frame "Tiffany" brand cost was $230. In 2 months the color of the frame starting coming off! I went to the store to show them the frame and they said I can buy a new frame! Because I turned down warranty, I...Read more
Company wrote 0 private or public responses to the review from Aug 24, 2015.
I didn't like
- I hate lenscrafters - loot customers with bad quality
- Bad quality products
The service at the North Hills Mall Raleigh, NC LensCrafters is terrible. They make you wait and then treat you poorly. Stay away!Read more
Company wrote 0 public responses to the review from Feb 18, 2015.
Elaine M Dolci has got to be the worst excuse for an eye doctor ever. She works in Merritt Island / Cocoa Florida area. Rude, impatient and unprofessional. Her push and shove method for fitting glasses and pushy sales angle we not appreciated. Dolci particularly...Read more
Company wrote 0 public responses to the review from Sep 04, 2014.
I purchased a pair of glasses from LensCrafters a year ago, the lenses started to deteriorate and looked as though I was looking through shattered glass. I took the glasses to a LensCrafters store and they gave me a run around about I subjected them to a high heat, I...Read more
Company wrote 0 private or public responses to the review from Jul 17, 2014.
I purchased my glasses less than six months ago from a Lens Crafters and paid almost 400 for them. Within a month I noticed a strange foggy pattern that appeared on only one side of my glasses lens. I am always extremely careful with my glasses and only clean them...Read more
Company wrote 0 private or public responses to the review from Apr 19, 2014.
I puchased Oakley Capacitor frames from lenscrafters at 3107 S. Ih-35 Suite 780 Round Rock, Texas 78664. After owning my frames, one of the screws fell off. I returned to the store where I had purchased them and asked for the frames to be fixed. The technician...Read more
Company wrote 0 private or public responses to the review from Mar 18, 2010.
Do you have something to say about LensCrafters? What happened? What can we help you with?