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LensCrafters - Congratulations to you - temporary $$ gain for you - permanent loss of two customers
Wife purchased pair of sunglasses - expensive brand - no name as this is about Lenscrafters - have talked to sunglass company - frames supplied to Lenscrafters with understanding that Lenscrafters will provide follow up service - frame around lens snapped - after about...
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Company wrote 0 public responses to the review from Nov 15, 2017.
#1131995
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LensCrafters -  Don't use your hard earned $$$ on them
LensCrafters -  Don't use your hard earned $$$ on them
They can make your glasses wrong and still not fix them. OUT THE GATE I noticed something on my lenses they assured me just clean it. Asked them for cleaner they suggested but there's or they can't help you here just go home and wipe them down. Did that, spots didn't...
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Company wrote 0 public responses to the review from Aug 16, 2017.
1.0
#1088405
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LensCrafters - Expensive pair of Coach glasses and they won't fix it.
I purchased an expensive pair of Coach frames with my prescription eyeglasses back in April 2016. The other day I went to put it on and it was loose. I noticed on the left arm a gold metal piece where it folds was missing. I paid a lot of money for it to break after 14...
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Company wrote 0 private or public responses to the review from Jul 09, 2017.
Anonymous
Nope

Don't buy your glasses at these eye wear chain stores. They will always rip you off. I've always had eyeglass frames fall apart with these types of stores. It's better to go t...

1.0
I didn't like
  • Not standing behind expensive glasses
#1071943
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LensCrafters - Great Service Terrible Product
So my first trip to Lenscrafters in Dadeland Mall was just two days ago. I arrived one hour early quite by accident, my fault not theirs but they happily took me back and started my eye exam seconds after I filled out all of the Paperwork even though I was early. That...
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Company wrote 0 public responses to the review from Nov 08, 2016.
2.7
I liked
  • Staff
I didn't like
  • Lenses
#951279
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Lenscrafters loots customers with bad quality frames
I bought a pair of glasses in April 2015 for $525. The frame "Tiffany" brand cost was $230. In 2 months the color of the frame starting coming off! I went to the store to show them the frame and they said I can buy a new frame! Because I turned down warranty, I...
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Company wrote 0 private or public responses to the review from Aug 24, 2015.
Anonymous
Anonymous

You know... There's a reason why I never buy stuff online.

Anonymous
Anonymous

Frames, especially metal, can react to skin in different ways. I've seen hair spray destroy lenses just from someone putting their glasses on top of their head. I have seen no...

I didn't like
  • I hate lenscrafters - loot customers with bad quality
  • Bad quality products
#688246
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Lenscrafters - Staff Review from Raleigh, North Carolina
The service at the North Hills Mall Raleigh, NC LensCrafters is terrible. They make you wait and then treat you poorly. Stay away!
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Company wrote 0 public responses to the review from Feb 18, 2015.
Anonymous
Anonymous

What would you snap a photo of some random cashier at the register? WTF is wrong with you? You don't come across as someone who can afford to shop at North Hills! Go to North...

Anonymous
Not happy

I went to the lenscrafters at the Brandon Town center mall in Fl. I ordered my glasses on February 3rd, it is the 20th and still waiting. I called the store several times and...

2.0
#597077
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LensCrafters - Optomitrist Elaine M Dolci Investigation needed for poor service
Elaine M Dolci has got to be the worst excuse for an eye doctor ever. She works in Merritt Island / Cocoa Florida area. Rude, impatient and unprofessional. Her push and shove method for fitting glasses and pushy sales angle we not appreciated. Dolci particularly...
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Company wrote 0 public responses to the review from Sep 04, 2014.
1.0
#529721
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Lenscrafters - Glasses Lenses Review from Pensacola, Florida
I purchased a pair of glasses from LensCrafters a year ago, the lenses started to deteriorate and looked as though I was looking through shattered glass. I took the glasses to a LensCrafters store and they gave me a run around about I subjected them to a high heat, I...
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Company wrote 0 private or public responses to the review from Jul 17, 2014.
#511430
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LensCrafters - Lens Crafter Defective Lens
LensCrafters - Lens Crafter Defective Lens
LensCrafters - Lens Crafter Defective Lens
I purchased my glasses less than six months ago from a Lens Crafters and paid almost 400 for them. Within a month I noticed a strange foggy pattern that appeared on only one side of my glasses lens. I am always extremely careful with my glasses and only clean them...
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Company wrote 0 private or public responses to the review from Apr 19, 2014.
Anonymous
Tova

I had the same problems with my lenses which I purchased from Lenscrafters. Right after my warranty was over my lenses started to get foggy, they were transition lenses and th...

Anonymous
Anonymous

I purchased my glasses in 2016 in Charlotte . I payed almost $400 for them, and began noticing scratches and cloudiness on them. I am careful with my glasses, no line bi-foals...

#483540
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LensCrafters - Expensive oakley frames and no screw replacement
LensCrafters - Expensive oakley frames and no screw replacement
LensCrafters - Expensive oakley frames and no screw replacement
I puchased Oakley Capacitor frames from lenscrafters at 3107 S. Ih-35 Suite 780 Round Rock, Texas 78664. After owning my frames, one of the screws fell off. I returned to the store where I had purchased them and asked for the frames to be fixed. The technician...
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Company wrote 0 private or public responses to the review from Mar 18, 2010.
Anonymous
Mark

Oakley is a joke when it comes to replacement screws when i spent 300 dollars on a pair of sun glasses i never expected that this \"highly esteemed\" company would just disco...

Anonymous
o-face

who told you they have quit selling them? the only model they discontinued is the brown color because of unpopularity, your local dealer has lied to you if they said it is dis...

#175383
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