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Originally seen the eye doctor here at the Lens Crafters located at Cumberland Mall on April 10th 2018, I saw a Dr. Kiran Bandali who wrote me the incorrect prescription. Returned back to them within the 90 day to get a new exam for the correct rx and was told I needed...
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1.0
#1300780
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I used my annual insurance benefits to purchase the worst pair of glasses i have ever owned. They have defective anti glare coating and the manager offered me 40% off replacing lenses. This still would cost me $180 which is more than it cost for 2pairs of glasses from...
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1.0
#1292599
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I have a very expensive pair of Ray band progressive lens bifocals that fell in the street and was damage by a car. I have a second pair of glasses, but they were no wear as nice as my Ray Bands. I rushed into the Lens Grafters in Colerain TWS, 45251. I was very upset...
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5.0
#1287474
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I visited LensCrafters at Cielo Vista mall in El Paso, Texas. I was picking up an order and the worker was very hostile with me. I felt very threatened as she grabbed the receipt out of my hand and shouted at me. She was very belligerent with me and treated me very...
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#1286607
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Greenville Haywood Mall: Got an eye exam, then waited 45 min. for NO ONE TO HELP me pick out frames. Stupidly, went back with a designer frame I purchased from the a year earlier and asked for new prescription lens to be installed in them. Two weeks later, got a call...
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#1281714
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My prescription glasses and prescription sunglasses order at Lenscrafters came to over $600. But they were what I wanted, and I had always received good service in the past and I had always gotten the glasses ordered at Lenscrafters the same day. That was really great,...
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Anonymous
Ted

Typical modern business ; establish something decent, then degrade it. They realized they could turn and additional 50 cents or a dollar profit by combining their lab faciliti...

#1280633
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We (mother and daughter) were at the LensCrafters at Summit Mall in Akron, OH to both get new prescriptions and glasses since it had been 2+ years since we had last gotten glasses. Appointment was great, no problems. Picking out glasses was a great time and our sales...
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2.3
Fairlawn, Ohio
#1279465
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Went to Lenscrafters to get a pair of transitionals. They sold me the transitionals $440 and I waited a week to get them. I got them and on the way home it wouldn't change in the car, like they said they would. Next day I brought them back they told me o they don't...
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#1251819
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Lenscrafters - Ex customer

I went to the loop fl they took people with out appointments ahead of me then they neglected to tell me all the information I wasted time I’ll never go there again I purchased my glasses at a really good store LensCrafters suck you lost a customer for ever I send everyone I meet to the best store
1.0
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Website
#1227982
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Contact Lenscrafters

Mailing Address:
LensCrafters, Inc.
4000 Luxottica Place
Mason, Ohio 45040
United States
Phone:
(877) 753-6727
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Lenscrafters Products and Services

Lenscrafters is the worst. After spending $600.00 (second time in 6 months) they make you feel like you are putting them out by calling to check on your prescription. Even though the prescription is late. They basically say that they don't want you to call, and they...
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1.7
#1225151
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