Lenscrafters - Thank God for internet
I found out that they try go sell you add ons so they can make commission on it...thats all it is...i got that from someone who used to work there...
Lenscrafters - Extremely rude, screwed my order up for contacts
I have had it with lens crafters they are extremely rude either in person or over the phone! I will never go back there again for anything! I want a phone call today from coroporate. I emailed them and still waiting! I will not wait much longer before I call a reporter and have them on the news!
On 01/06/2028 I purchased a pair of eyeglasses (frame and lens) for $321.95. I was charged twice and was told I would receive a check for the overcharge which is stated on my receipt. I have not received anything and it is now 02/25/2018. In the meantime, I took my...Read more
Almost hoodwinked!!! The review stars should be a big fat zero. I purchased a pair of straightlink and asked if I would be getting a brand new pair. Employee said of course. They're in the back. Walked out of Trumbull CT Lenscrafters and my wife asked to see them....Read more
Lenscrafters - Lied to
I had glasses made that I couldn’t see out of - distortion and incorrect prescription by their doctor. They said - go get a doctor to look at your eyes and we will fix them again - I did and then was told “sorry it’s past 30 days and we won’t do it”. No response but a condescending customer service rep. Bellevue WA store - never again.
Placed an order for sunglass 3 weeks back. No response yet. The store location is at Burlington MA. Called up the store , they could not even confirm when can i expect it. But while i placed the order , they promised for 2 weeks of time and now i have a doubt if i will...Read more
Lenscrafters - Update on coach glasses i bought from lens crafters
My eye doctors office was kind enough to order the piece that broke for only$50.00 and fixed my coach glasses whereas lenscrafters had refused to repair it, and suggested i had to buy a new pair. Never again will i use lenscrsfters. Ripoff.
My 13 year old son broke his frames after just two months. He did not have insurance on them so he planned on buying new frames. BUT the frames were discontinued. Because his lenses were made only for these discontinued frames HE HAD TO PURCHASE NEW FRAMES AND LENSES....Read more
I didn't like
- Customer services and the quality of the glasses
Do not go to the Annapolis Mall Lens Crafters. The glasses will not last. The coating is coming off my left lense causing me to be just about blind in that eye in a pair of glasses that isn’t a year old. Sure.. they will fix it.. for another 40% off.. like I’m going to...Read more
Eye glasses were made from a prescription. They were needed for corrected vision in a flight simulator. The store said they would work with me and the time frame needed. Simulator training would not start for a couple more weeks. The glasses did not work in the cock...Read more
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