Some of these complaints definitely merit being turned over to the state Attorney General's office. I would do it in a heartbeat. I think the entire chain needs to be investigated. So many of the complaints have a common thread. Bait and switch tactics, high pressure sales seem to be the order of the day at LensCrafters.
I even wonder if maybe federal laws have been broken. The RICO act? There are certain laws involving interstate commerce.
It would seem to me that if LensCrafters was a good retailer there wouldn't be so many complaints on here about them.
Product or Service Mentioned: Lenscrafters Eyeglasses.