We asked about re-newing a perscription for contacts. Told we needed a new exam.
When asked the price of the exam, we were told $75.00. After the exam, we were told we had to pay $140.00!
When asked why such a drastic difference, we were told that the initial quote was for eye glass exam that was mandatory, the rest was for the contact exam. The assistant knew that we were asking for a total, when we asked the exam price.
He was not appologetic...
I believe this is standard practice for lens crafters, to intentionally mis-quote the price.
We would not have done bussiness with them if we had known of this practice or the total price. After 4 years of using the same clinic, they have lost our bussiness forever!
Product or Service Mentioned: Lenscrafters Eye Exam.