I've done business with Lens Crafters since 1986. The doctors have been great.
The quality of the glasses and the staff seems to have gone downhill. I tried the Transition lenses a few years ago. I decided to avoid any more new gimmicks after they quit working and turned an annoying shade of yellow within a year. The last time I bought Ray Ban Rx sunglasses as well.
The time estimate was 3 weeks. It was closer to 3 months. There were no updates from the store unless I called them. I called corporate.
They were nice, but it seemed like they only have a little influence in how their stores run. But, I got $100 off. Even though I use lint free cloths and treat my glasses much better than I used too, my regular glasses got so badly scratched, within a year I had the lenses replaced. Then, within a year the same thing happened to these lenses.
The quality isn't much better than the 3 dollar safety glasses we use at work. They can send me all the fliers they want, but I don't trust them anymore and this time I'm going somewhere else.
Monetary Loss: $300.