LensCrafters Reviews in Cincinnati, Ohio
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(9 of 676 reviews match)
I have a very expensive pair of Ray band progressive lens bifocals that fell in the street and was damage by a car. I have a second pair of glasses, but they were no wear as nice as my Ray Bands. I rushed into the Lens Grafters in Colerain TWS, 45251. I was very upset...
Lenscrafters Eyeglass Lenses Repair
Reason of review
Good customer service
I have purchased a pair of prescription glasses Oakley Evade- 13322-175 polish brown two years ago. The frame was $300+ and a lens was $200+. It been two years and my vision got worse so I came in to get an exam and update my lenses. I came in the store to have my...
I have gone to the same LensCrafters for the last 5 years due to the proximity to my work. I will not return. I have no complaints about the doctor except for wait time. The store is a complete other story. To keep this short, the store is understaffed and the...
Not at all pleased with the store in Eastgate Mall. My friend took me directly to the store after getting my new prescription from my eye doctor because my current glasses are broken and I really need my glasses for my day to day "survival". After being fitted and...
This is a Compliment not a complaint! I Received Excellent Customer Service at a LensCrafters location in Cincinnati, Ohio and Kenwood Mall. my glasses were ready before I even made it to my next store. My adjustment was perfect on the first try. I highly recommend this location. This is a Compliment not a complaint! I Received Excellent Customer Service at a LensCrafters location in Cincinnati, Ohio and Kenwood Mall. my glasses were ready before I even made it to my next store. My adjustment was perfect on the first try. I highly recommend this location. I will definetly return to this location!
LensCrafters review in Cincinnati, Ohio: Very poor customer service
I went to the the Florence store with my eye glass prescription,waited almost 2 1/2 hours,got the glasses and saw double out of them,the clerk takes them to the back and returns and informs me to go back to the doctor to have the prescription checked,this is the second time I have had trouble with these people,first time after 3 hours they said they ground them wrong.I waited 2 more hours to have them made right, this time I said I would like my money back,well the clerk did this all wrong to,I put some of my purchase on my flexible spending account and wrote a check for the difference,she puts all of the refund on the account,another 15 minutes to get that right. After going to the supervisor and I believe the manager to work the math in the computer she got it done. At no time was there Iam sorry we can make it right or nothing from any of them. I will have the prescription checked but I believe its right,I lost about 4 hours today but you can bet I will never darken there door again.
I bought a pair of glasses at Lenscrafters about 2 years ago. They said I had to have bifocals so I chose the ones without lines. They only had about 3 pair of frames I could chose from that would actuallt fit the lenses. It wound up costing me over $400 with...
LensCrafters review in Cincinnati, Ohio: Lensecrafters
$250.00 pair of prescription safety glasses purchased ten months ago at lensecrafters frames are good,lenses are good,the cheap plastic side shields they snapped on the arms broke and i'm told they can't replace them,i need to buy a whole new set of glasses.what a joke, i'll never send anyone there again. they were so helpful and friendly when i was there to spend my money but when i go back in because of some cheap inferior side shields they turn their backs.i would think that an eye care provider would want to protect their customers eyes
We went to Lens Crafters today at 2:30 in the afternoon. We had appts with the Dr. @ 3:30 and 3:40. We went early so we could pick out frames and was told the Dr. only had 2 app ahead of us and that we would see him early. Guess what we did not get seen till 4:30 mand...
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