Customer service
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I traveled 350 miles so I could get same day glasses. On the train home I noticed air bubbles in the lenses.

I called back and talked to the person who sold me the glasses and she said she was aware of it and ordered new lenses and would make a new pair. All I needed to do is pick up the new ones when ready. Another 130 dollar train ride. She said she would give me the lighter thinner lenses for my trouble.

2 weeks later I had enough money for the train and when I picked up the replacement glasses they had the same thick heavy lenses as the original pair. LensCrafters suck

Product or Service Mentioned: Eyeglass Lenses.

Reason of review: Return, Exchange or Cancellation Policy.

I didn't like: Poor quality, Service or quality.

Company wrote 0 public responses to the review from Sep 08, 2017.
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