I do not have progressive lens I am using a prism and slight very hair slight distance I have been a customer since 2012 and have had 10 pairs of glasses (im a woman like variety) every single pair just the same prescription hasnt changed. Only thing different is 4 pairs were the polarized transitions that stay slightly darker inside and get very very dark outside.
3 of the pairs including having filed warranty claims 2 times on scratching lenses I HAVE NEVER seen marks on the lenses ever. But this last time I just bought them same RX smaller frames and there is an upside down T on the right lens. I took them straight back and said Im sorry but all the glasses and I have never had this before I cant walk around with a T on my face. They said well its the manufacture there is nothing we can do.
I sat there in shock for a few seconds. She said we could just send them back but there is no guarantee that there wont be a mark on the next pair.
I can barely see it, I only saw it holding it up to the light to clean them and inspect. Since I cannot see it wearing them I sunk and kept them BUT they should specify if the 600 dollar glasses are going to come in with marks on them already!
Product or Service Mentioned: Lenscrafters Eyeglasses.
Reason of review: Damaged or defective.
Monetary Loss: $500.
Preferred solution: Let the company propose a solution.
LensCrafters Pros: Selection of frames, Polarized transitions, Some of the staff.
LensCrafters Cons: Having marks on the lenses, Lenses scratch way to easy, Over priced.