Baltimore, Maryland
Not resolved

I purchased glasses in January 2014. I noticed the lenses are splitting at the edges.

The frame is in immaculate condition. I went to the store. They suggested that I used lotion on my hands then touched my lenses. That made the lenses split.

I barely wear my glasses, avid contact lens wearer. But, if I had purchased the extended warranty, they could be fixed. I completely disagree with them. They lost 3 customers today.

Honestly, I didn't try to fight too much with the woman. My Mother was with me, she and my Grandmother purchased glasses there as well. When there business is ruined and no one returns, more people will be unemployed.

What a scam.

Reason of review: Product is breaking.

Monetary Loss: $500.

Preferred solution: I would like to have my lenses remade without splits in the lenses..

  • Upgraded Lenses
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