Product: Lenscrafters Sunglasses Clear all filters (4 of 4 reviews match)
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LensCrafters in Delray Beach, Florida - Bait and switch

I thought I bought a pair of Rayban prescription sunglasses but instead they gave me an inferior pair and I was out $224. I brought them in and they told me that they were not the glasses they sold me. the store was on Linton Blvd. in DelRay Beach, Florida This was in April 2019
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Review
#1576070 Review #1576070 is a subjective opinion of poster.
Product
Lenscrafters Sunglasses
Reason of review
Bad quality
Loss
$224
Preferred solution
Full refund
LensCrafters - Congratulations to you - temporary $$ gain for you - permanent loss of two customers
Wife purchased pair of sunglasses - expensive brand - no name as this is about Lenscrafters - have talked to sunglass company - frames supplied to Lenscrafters with understanding that Lenscrafters will provide follow up service - frame around lens snapped - after about...
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Review
#1131995 Review #1131995 is a subjective opinion of poster.
Product
Lenscrafters Sunglasses
Reason of review
Poor customer service
Loss
$420
Preferred solution
Let the company propose a solution

LensCrafters in Annapolis, Maryland - Prescription sunglasses lenses started to peel

1.4
Details
I've purchased my third sunglasses from LensCrafters Annapolis Mall location and after one year of very gentle use ( always in the case ,never left in the hot car, just using them during driving to work and back) the lenses on one side started to peel around the edges . I went back in the store and they told me that its ok to wear them like that. I've paid around 700.00$, 300.00$ from that price the cost of lenses and they are peeling and according to the people working in LensCrafters its acceptable. I am very unhappy with my sunglasses and have to wear the old ones from now on.
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Review
#1106555 Review #1106555 is a subjective opinion of poster.
Product
Lenscrafters Sunglasses
Cons
  • Lenscrafters annapolis mall refused to fix the problem
Reason of review
Bad quality
Loss
$300
Preferred solution
replace my lenses
Tags
  • peeling
1.4
Details
The initial LensCrafters rep when we came back to the store the firsttime said his sister is -8.00 and has the thinner lenses (added cost) as well as someone else he knows is -11.00 and it helps dramatically on the lenses but I showed him the Zenni pair and said they...
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Review
#1086500 Review #1086500 is a subjective opinion of poster.
Product
Lenscrafters Sunglasses
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

Contact LensCrafters Customer Service

Website:
www.lenscrafters.com
Mailing Address:
4000 Luxottica Place
Mason, Ohio 45040
United States
Phone:
(877) 753-6727
All LensCrafters Contacts

LensCrafters Reviews

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