Lenscrafters in Reynoldsburg Ohio took full payment for new glasses from my 83 year old mother following eye surgery. Medicare then reimbursed the company for the glasses.
Lenscrafters will not refund my mother's money - after several months and many inquiries from Mom and Medicare! Luxotica is involved in this as well - and I think they are jointly owned with Lenscrafters. Mom has now filed complaint with Ohio Attorney General's Office - but will that work? Shame on Lenscrafters!
Shame on Luxotica!
How many other senior citizens have they ripped off? This store sits right next door to a retirement community!
Product or Service Mentioned: Lenscrafters Eyeglasses.