Update by user Sep 23, 2011
Forgot to mention that numerous times I had a lens pop out of the frames. I just had to super glue it in finally after I tightened the screw. Now I understand that problem was probably due to the poor grinding/sizing of the lens.
Original review posted by user Sep 23, 2011
I've tried LensCrafters in Brookfield, WI several times. I find them to be expensive. I had an eye exam by a young woman who was annoyed I was there on a Friday at the last appointment; seems as if she wanted to go home. She was very snotty and abrupt.
When selecting glasses, I was told the frames were unisex. I thought they were, but they ended up never fitting right, they were huge. I was not told there would be a remedy.
My $400 Burberry prescription sunglasses were nice to begin with, but after two years the coating was coming off. I took very good care of those glasses, but they had mottling or bubbling on the coating.
Within 2 yrs. I had spent $800 there and had horrible outcomes. I have happily switched to Pearle Vision and going with contacts so I can wear less expensive sunglasses and readers if I need them for the computer.
IMO, LensCrafters are all about the money and don't seem to care for their customers outcomes.
Product or Service Mentioned: Lenscrafters Eye Exam.