Product: Lenscrafters Manager Clear all filters (62 of 62 reviews match)
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but, has become a continued, worse nightmare due to LensCrafters. One of the store managers knew what I went through at the opthamogists office and provided his word that they would make things right and provide a full refund even if it took past the 30 days to return...
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1.0
Product
Lenscrafters Manager
#1074587
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Lenscrafters in Foley, AL. was very unprofessional when I requested to their manager, Clark, that I wanted to purchase a certain pair of glasses. As the salesperson, Clark continued to argue that I should not buy those and should buy what he chose for me. I left the...
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1.0
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Lenscrafters Manager
#929621
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Worst service ever! Not only that the new employee that tried very hard to answer my questions without success could not answer any of my questions, the un-experienced manager, SUE, did not want to wait on me because, as she said, without a prescription I cannot help...
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1.9
Product
Lenscrafters Manager
I didn't like
  • Staff attitude
  • Over priced
  • Smug attitude
#821638
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Lenscrafters Manager Review

#582284
The Doctor they have there her name is Kathleen Cochran is not that professional She was flirting with the other merried Dr.there, and this are not rumors.my friend is his wife, and she is struggling with this mess.THE MANAGER AND ALL EMPLOYERS KNEW ABOUT IT.WHAT A B.S. COMPANY I WILL NEVER BUY LENTS FROM THIS STORE SHAME ON KATHLEEN COCHRAN SHE KNEW HE WAS A MERRIED MEN.*** BICH.
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I bought my new glasses which are the first ones I have ever owned from Lenscrafters. I spent extra money for lenses that change in the sun and they never changed ever. I took them back a month later and had to go through another exam and the lenses had to be remade....
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1.0
Product
Lenscrafters Manager
I didn't like
  • Having the manager call this police
  • Being lied to
  • 4 return trips
#729177
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My Wife & I are long time customers. I had cataract surgery with a toric lens inserted in my left eye. my surgeon recommended my left glasses lens be changed to a plain glass lens. I went to Lenscrafters at Scarborough Town Centre and the person I talked to who...
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1.0
Product
Lenscrafters Manager
I didn't like
  • Smug attitude
  • Customer service
#647606
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I bought a $760 pair of glasses, my cost. They were suppose to be top of the line everything on a 50% off sale. Lens coating is so poor, that they scratch by just washing them. I took them back after 6 months. The manager told me that my lens where damaged, because I...
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1.0
Product
Lenscrafters Manager
I didn't like
  • Poor service
  • Sub standard lenses
#583425
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I used to work for this company as a lab technician. My closest friend died a few months ago. Rather then try to work with me on getting hours, the regional manager out here was a ***. Her name is Jennifer Ryan-Koenig. She was extremely insensitive to me on the...
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Anonymous
Kurt K

I agree with the people on this blog about Jen Ryan-Koenig. She is a truly an awful person to have in a management position. Her friends from a previous employer are higher in...

Anonymous
Anonymous

I've worked in that region with Jennifer Ryan-Koenig until I couldn't put up with her ethic anymore and chose to leave. She chooses favorite managers of her stores and gives t...

Product
Lenscrafters Manager
#582610
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Bought frames, (employee lied about ordering online and got my info incorrect.) Ordered prescription, (told it would take atleast 4 weeks.) Item successfully delivered, (no card recieved, signed by nobody). Phoned lenscrafters, (said it was already delivered.) Phoned...
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LensCrafters Dauphin, Manitoba
Product
Lenscrafters Manager
#581305
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went to lenscrafters in the mall in century city, los angels. The people could care less about greeting anyone but i wanted to get glasses for my brother. i told my brother how good lenscrafts is. this was not our experience. they told me 45 min glasses would be...
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1.7
Product
Lenscrafters Manager
I didn't like
  • How we were treated
#557901
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I went to the Lenscrafters located in the Fort Henry Mall in Kingsport, TN. I purchased a pair of frameless glasses. First of all, it took about four weeks to get the glasses. I picked them up and they were perfect, or so I thought! The glasses broke two days later. I...
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3.6
Product
Lenscrafters Manager
#545404
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