I am a author, national speaker and a correspondent writer for a newspaper so you can understand why Glasses are important to me! I do hope someone on the corporate latter from lens crafters reads this...I truly tried to get someone to listen in your store .
I had a problem that was small but turned into a big mess with eight personal visits, ten call, broken promised and deadlines missed from your staff and I was over charges.
I am not only about to leave you as a once happy customer but I am going to tell everyone who will listen and then some about my personal experience of the BAD and I do mean Bad service and stressful visits that left me thinking buying a car is less stress then Buying glasses. I think I should add the experience to my keynote speaking on the topic of customer service!
Monetary Loss: $500.