i'm not really pissed like the review type says. but i'm not neutral or pleased either. i'm a little bothered.
it took numerous visits to find out that this lenscrafters store is disfunctional and the employees are unhappy and only willing to help if you're gonna buy something. i don't like how the salespeople at this store act - they pretend to start helping you then they start trying to talk you into buying things you don't need. they're very sleazy that way.
i took a pair of ray bans in to have them measured. the guy stood there for 10 minutes flipping through the computer screen trying to find the right size, even after i told him i wasn't gonna buy any lenses here and i just wanted a size taken since i found the lenses to be a fraction of the price online. he then told me he couldn't find the right size and that he would recommend not purchasing online since they wouldn't be genuine. i told him that i found a reputable website selling them for cheap which is hidalgo.com
i took his eye glass measuring tool and tried measuring them myself and thats when he crossed his arms and looked at me weird like he was annoyed. he looked like he wanted to strangle me! i asked him what was the matter and did i bother him? then i laughed and walked out.
i went to the sear across the parking lot of the mall and the guy there helped me. i was in and out in 2 minutes. i asked him if he took davis insurance and he said yes they do.
i've been to this lenscrafters several times, the one located on 14 mile road in troy michigan. ive seen lab workers bursting out of their office yelling and shouting about how a co worker or patient pissed them off. just ranting and raving about this or that. very VERY unprofessional business.
i suggest you stop hiring *** that just got out of high school, the ones that think they know everything there is to know about their job, when they don't know anything to begin with. i'm pretty sure there's been people that walked out of there and never came back, pissed off, ripped off and just bothered like i was. i don't know what kind of business they're trying to run at this particular store but i won't be going back. i'll be going else where for my eyes. i need professional workers and a professional atmosphere when it comes to doing work to my eyes and my eye sight.
Monetary Loss: $400.