With a couple of days left for my current prescription, I placed an order with 1-800-Contacts for a year's worth of new contact lenses (Lenscrafters prescription). Lenscrafters refused to confirm my prescription, so 800Contacts had to cancel my order.
Needless to say, I cancelled my future appointment at LC and told the person on the phone that I was 100% done with LC. It takes forever to get in and out even with an appt. there anyway. The people working at the Greenwood IN location could use some training in proper customer service too!
Many conversations b/t the workers are inappropriate to be held in front of waiting customers.