Product: Lenscrafters Eyeglasses Clear all filters (109 of 109 reviews match)
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This is my 3rd pair of glasses and my last!This time, they lasted only 6 months! The frame broke and I thought perhaps that they might give me a discount towards another pair, since I paid $370 ! They said I didn't purchase the one year plan so they couldn't replace! I...
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Lenscrafters Eyeglasses
#1110070
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I am very disappointed in the quality and service of len crafters.I purchased two sets of glasses from len crafters and the quality of the glasses do not fit properly, they smeared all the time, and the cost of the glasses were outrageous. I will do my best to never go...
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1.0
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Lenscrafters Eyeglasses
I didn't like
  • Customer services and the quality of the glasses
#1099494
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I bought a pair of glasses from LensCrafters. I returned two weeks later because I can see better close up with my old glasses than my new ones. I arrived 10 minutes late. The girl at the counter was very upset with me. She said your appointment was 1:30. You're 10...
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Lenscrafters Eyeglasses
#1097434
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Lenscrafters Eyeglasses Review

#903326
1.0
Details
I bought a pair of glasses at lens ripoff in Slidell Louisiana. It took three weeks to get them .One week later the lens fell out . Don't know how long it will take to fix them.it only took thirty seconds to take my $500.00. If I ever go to lens ripoff again I need to kick my own ***. I will let everyone know its best to go blind before dealing with this company.
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Lenscrafters Eyeglasses Review

#777525
2.1
Details
The worst place to get same day glasses they tell 2 hrs , it takes 4 . Glendale galleria store. The worst
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Lenscrafters Eyeglasses Review

#754173
1.6
Details
I bought a pair of glasses about a year ago after I got the glasses about 3 months in my lenses crack it look like little fractures all the way around the out side of the lenses, took them back they gave me some trouble but did replace them after I fuss now one lens is doing it again so mad I will never buy from them again
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Lenscrafters Eyeglasses Review

#550358
Got glasses on 1/2 price lens special. Paid 514. Returned under 30 day guarantee. They fully honored guarantee. Checked Costco. Good frame selection, same lenses, hundreds of dollars less expensive. Just saying.
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LensCrafters -  Don't use your hard earned $$$ on them
LensCrafters -  Don't use your hard earned $$$ on them
They can make your glasses wrong and still not fix them.OUT THE GATE I noticed something on my lenses they assured me just clean it. Asked them for cleaner they suggested but there's or they can't help you here just go home and wipe them down. Did that, spots didn't...
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1.0
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Lenscrafters Eyeglasses
#1088405
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I had my glasses adjusted at the Lens Crafters at Gulf View Mall in Port Richey, FL.They were adjusted to tight and I got terribly painful sores on my nose. But worse, my lens started shattering at the edges of every point where there is a screw in the frames. The...
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Lenscrafters Eyeglasses
#1085579
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LensCrafters - Expensive pair of Coach glasses and they won't fix it.
I purchased an expensive pair of Coach frames with my prescription eyeglasses back in April 2016. The other day I went to put it on and it was loose. I noticed on the left arm a gold metal piece where it folds was missing. I paid a lot of money for it to break after 14...
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Anonymous
Nope

Don't buy your glasses at these eye wear chain stores. They will always rip you off. I've always had eyeglass frames fall apart with these types of stores. It's better to go t...

1.0
Product
Lenscrafters Eyeglasses
I didn't like
  • Not standing behind expensive glasses
#1071943
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The person helping me checked to be sure the prescription was right and the since he couldn't figure out what was wrong, he recommended waiting until I get the clear ones to be sure I could read with those ones. He said to leave the sunglasses behind because once he...
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1.6
Product
Lenscrafters Eyeglasses
I didn't like
  • Sub standard lenses
#1067224
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My vision was off driving in left lens blury noticed lens coming out went to Vernon Hills IL Hawthorne Mall location they turned it into additional sales pitch telling me I had to pay an additional 100.00 out of my pocket to get different thin lenses first the man came...
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Lenscrafters Eyeglasses
#1040253
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I purchased a pair of Okey frames from the Len Crafters in Santa Barabara, ca after three months the frames were irtiering my right ear.I went to LC and i was told that alli eed was to adjust the frams, so they did. After a week the frames were still doing the same...
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h.kitchener
h.kitchener

If their policy is no returns after 30 days, then that's what it is. Be aware, however that it is now winter-time and from your location I would expect that the constant chang...

1.1
Product
Lenscrafters Eyeglasses
#1013658
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Hi there, I am a VERY unhappy LensCrafters customer. I have been getting my glasses from LensCrafters for over 15 years and I have never had such a horrible experience as this. Specifically, I had my eyes examined on September 1st and ordered a pair of prescription...
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Lenscrafters Eyeglasses
#940887
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