Los Angeles, California
Not resolved

I had an appt in LensCrafters and waited for ever to be seen in Florence ky mall location on dec 13 th 2015. I used the RX and my rt eye rx is blurry.

I don't know what rx they wrote but it's not right. The front desk is slow to respond and they don't care about the problem I had. The front lady hand wrote the rx for me from doctors notes. They want me to come again and be seen to get right rx.

Really. I'm not ever going there to waste a whole day and get no help. They are understaffed and were training a new staff with a lobby full of patients waiting. They give an apt time but say it may take as long as it takes as we are busy and they never see you at the time given.

Now my whole rx box and out of pocket 100.00 is wasted because the right eye rx is wrong and makes my eye more blurry. Very frustrating.Appreciate your reply


Product or Service Mentioned: Lenscrafters Eye Exam.

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