Buffalo, New York
Not resolved

I wish I'd read the poor reviews. Paid for my glasses and told they were in and to stop by anytime to pick them up.

Went after work. Nobody took my name or attempted to wait on me. Instead desk person LAUGHED at me! Said "you're #3 in line after we're done with everyone seated." Left and asked customer service online if possible to ship me my already paid for eyeglasses.

3 days later customer service replied that they will "investigate" and let me know in another 3 days! "Ready in an hour"- my f$@$! Holding my paid for property for no *** reason! NEVER AGAIN!

I want my property. Paid 700 and no glasses yet!

Product or Service Mentioned: Lenscrafters Customer Care.

Reason of review: Poor customer service.

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