I bought flex frames a little over 2 years ago.
So, if the frames are MEANT to bend and take punishment, WHY did one of the joints break?
I went back to Lenscrafters in East Brunswick, New Jersey 2 weeks ago to discuss my options.
The answer was, not only are they out of warranty, but this style frame is discontinued.
They offered NO options - not even to fix them.
I explained that the frames and lenses cost me $500 2 years ago so I asked that they pop out the lenses and put them in different frames.
"No sir, we can't do that because your lenses are specially made for those frames."
Oh, so you never heard of grinding down lenses?
I just dont get it.
You can be sure I'll never go there again.
And I will pass the word to family and friends.
Product or Service Mentioned: Lenscrafters Eyeglasses.