I have been a loyal customer for 15 years to Lens Crafters in Brea, CA. I paid for extra for scratch resistant glasses. Well they got scratched approximately 6-months after I bought them. Lens Crafters refused to honor their guarantee.
I am a 65-year old woman on a fixed income, who needs her glasses and would not carelessly handle her "eyes". Employees were sarcastic, patronizing, rude and not helpful at all. I only wanted my glasses fixed not a new pair. Will followup with the corporate office.
Please think twice before going to Lens Crafters In Brea CA.
Product or Service Mentioned: Lenscrafters Eyeglasses.