I went to Lens Crafters at FlatIrons. I put my name on their list.
I waited for about 15 minutes and left to find my daughter. At that time they had to customers and I realized it would be a few minutes. While outside the mall I noticed one customer had left so I went back in. Not only was there only one customer in the store, she was surrounded by practically all of the emplyees of the store.
Not once did any of the employees acknowledge me even after waiting another 15 minutes. Obviously they were not interested in my business.