Concord, New Hampshire

I went to this store because my husband has had good luck with them.

My eye appointment was wonderful!

They were busy annd I didn't mind waiting-My tech was lovley and took very good care of me, I ordered my glasses, I was asked if I wanted t get them in an hour. I saaid I wanted to go home and make my family dinner. They said they will be ready tommorrow.

I went in and was told they wern't ready and they would be ready @ 10 days.

Ten day's have come and gone=called again- told we appologize and we are going to upgrade yor scrpt at our expence and they will be ready after noon tommorow.

Again, I ater work only to find no one in that store had any clue other than to say there is a problem with the tooling for your lenses. Three weeks I'm done. I want something done or some explanation

other than "I don't know what to say other than I'm sorry

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