We went to Lens Crafters today at 2:30 in the afternoon. We had appts with the Dr.
@ 3:30 and 3:40. We went early so we could pick out frames and was told the Dr. only had 2 app ahead of us and that we would see him early. Guess what we did not get seen till 4:30 mand that was after I complained.
Then we sat down with a associate at Lens Crafters and was told to buy the glare protection for our glasses because it realy helps, but we would have to send your glasses out and you would have to come back in 1 week or 2 or we could mail them to you. After another 30 min. we were told to come back at 7:10 And they would take care of us right away. We finaly walked out of there at 8:00 p.m.
It took us 5 1/2 hrs to get our exam and glasses. I can't believe they say within 1 hr. And I can't believe they try to sell you things they do not have. I was mad with the service we rec'd, I don't think we will go back.
It cost as much as it would of going to a private practice.
What happened to the special of $165.00 dollars it cost me with a 50% coupon 231.00 for my pair and $258.00 for my daughter's.