Lenscrafters - Expensive oakley frames and no screw replacement
I puchased Oakley Capacitor frames from lenscrafters at 3107 S.Ih-35 Suite 780 Round Rock, Texas 78664.
After owning my frames, one of the screws fell off. I returned to the store where I had purchased them and asked for the frames to be fixed. The technician (haha) stated that they did not carry oakley screw replacements. He said he was not sure why but that his best guest was that oakley did not provide them with any extra screws.
He replaced the screw with a small gold bolt and nut. My frames are black. The screw doesn't even work. My frames are constantly lopsided and it is difficult to see through them.
My eyesight will suffer and I will probably have to go the the Doctor's office to have them checked again. I paid 198.00 for the frames plus $365.00 for featherwate lens (Poly). The grand total was 563.00.
I am extremely upset and disappointed, but most of all I am disquised with the idea that they sold me frames that they can't even properly service.
Monetary Loss: $200.