I was reading reviews and comments about Lensecrafters and how the film on their glasses come off within a year. So here is my experience- After a year of wearing my glasses the coating (inside frame) started to wear off. This time I had warranty on them so I went to Lensecrafters and they said that this type of thing happened's to 1/ 10000 people. 7 months latter same thing started happening, they told me that I had no warranty and that I had to buy a new set of glasses. After an hour of arguing with the manager (whom the whole time she said I was doing something wrong like cleaning them with my shirt or using a cloth that was no clean enough) she gave in saying they would replace them one last time and that she would write a note in my profile saying not to replace my glasses. I can only guess that the film will come off again because why would it not. Save yourself from buying from Lensecrafters they just want to steal your money. A $300 pair of glasses should last you way more than a year and they do NOT tell customers that the film will come off within a year and they blame it on the customer every time. I hope I Saved some of you people reading this review/comment same time, money, and aggravation.
This problem also happened to my friend and hundreds of other people on forums, this is not an isolated incident
Reason of review: Poor customer service.
Monetary Loss: $400.
Preferred solution: Full refund.
LensCrafters Pros: Range of products you offered, Selection of frames.
LensCrafters Cons: Bad quality products, Staff attitude, Smug attitude, Over priced.