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I made a appointment for exam for contacts.They gave a exam for eyeglasses instead, then said it would cost 50.00 more for the correct exam, I say ok, then they said they didn't have the correct items for it now, it would be several more days.

Then I will be have to pay for another exam another 130.00 when I asked about just getting new lenses in my frames they said it will cost 400.00, I should just go ahead and buy totally new glasses.

They did not perform the right exam, knowing it was supposed to be for contacts.Now I have paid 80.00 for nothing.

Monetary Loss: $80.


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THe doctors side of lenscrafters is an independent business. Lenscrafters just leases out the space to the doctor, thats the only way they are involved.

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