I purchased a pair of glasses after having cataract surgery. Bad choice of choosing Lens Crafters. After receiving my new glasses I complained that the right lens had 2 spots that I could see when viewing through the lens. The service person indicated that they were a result of the polishing process and said they would make another pair for me. After the new lens came in they supposedly installed them.
Problem was the spots were still there. I never changed the lens. It was the same lens that had the problem in the first place. They must have figured they would just pull a bait and switch on me and I would accept it.
There deceptive business practice has for sure cost them a customer. I will never purchase from them again.
Product or Service Mentioned: Lenscrafters Eyeglasses.
Monetary Loss: $230.