CommentNow the retail side pushes you to buy new frames they do not carry any replacement parts. They will not use the rx in your glasses they make you have another exam. They have employees with no idea what they are talking about. They have no lab tech to offer glasses in an hour.
The doctor side is always closed on weekends making it impossible to pick up contact lenses. They never have any openings in the evenings after 6:30. They schedule everyone at the same time and patients have to wait for the doctor.
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| 1. Written by nx2000, on 06-09-2009 01:35 very true statements All Prescriptions for eyeware are treated the same as though they were RX's for a drug. it HAS an expiration date on it, and cannot be used once it is expired the third isnt necessarily 100% accurate.. allow me to clarify some stores have Private practicing doctors who Lease the space from lenscrafters, the dr's that do that are free to make whatever schedual they desire at the time of the signing of the lease and have far more play than an employed dr by the company itself. |
2. Written by Aj, on 24-10-2008 08:54  I completely agree. Once again this is an uninformed consumer qwho wants everything handed to them on a silver platter. LC employees go through at least two months of training before even being allowed to sell on their own, and most stores are required to have ABO certified and/or liscensed Opticians on staff as well. |
| 3. Written by Lab Guy, on 18-10-2008 20:33 first of all, LC does not have replacement parts for frames. That would be nearly impossible. Some stores carry over 3,000 frames in all different colors, sizes and styles. The frames venders do not allow LC to even order 95% of all frame parts. But if you are looking to replace a screw, nosepad or temple cover the store has these generic parts available. Second, no optical should read your Rx from your current pair of eyeglass and make a new pair from them. Reason is they could be made incorrectly and LC would creating that problem again thus, no allowing you to see well. Also your Rx is only good for 1 year (some states up to 2 years) anything outside of that can not be used or duplicated. Third, most LC stores that have a Lab should be open up til an hour before the store closes. If the lab is closed before that, contact your local store's general manager. Lastly, there should be a Doctor available on Saturday's but there may not necessarily be one available on Sundays. That is almost unheard of that LC only has a Doctor available Mon-Fri Only, most locations do most of there business on the weekends and especially on Saturdays. I hope this helps. |
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