Username
Password
Remember Me
No account yet? Register
login
Post Complaint

Home  »  Consumer Reviews  »  Products  »  Lenscrafters - Laguna Hills, CA
Lenscrafters - Laguna Hills, CA
Apr 25, 2008
Lenscrafters complaint
Spent a bundle a year ago at Lenscrafters. Yesterday one lens popped out somewhere in Lowe's Home Building center. It probably went under a metal pallet. Lost.

Went back to the company, which had the audacity to state an additional charge of about $130 to replace the one lens. I can see a small charge but this was outrageous.

Never experienced this with any higher tier glasses. Plus, I only use them for reading, nothing else. Poor quality frame, which they fail to back. They initially tout service and a dependable product, which falls by the wayside down the road.

Never again, Lenscrafters.

More Lenscrafters Reviews

Lenscrafters News

Discuss
Lenscrafters News

on our forums


Quote this article on your site | Views: 239

  Comments (1)
RSS comments
1. Written by Sunshine, on 18-05-2008 20:08

You had your glasses for a year before anything happened to them? And you have the audacity to expect someone to do something for you for free because you purchased glasses a year ago and have had no preventative maintaince? Take some responability for yourself and quit blaming others for things that they have no control over!

Comments on Lenscrafters - Laguna Hills, CA

Consumer Forum is another great place to discuss consumer concerns NOT RELATED to this article.

Name:
Comment:



Code:* Code
I wish to be contacted by email regarding additional comments

 
< Prev   Next >

Our Friends

Consumer Reports is the most famous consumer product reviews and rating agency.

This Consumer Blog offers alternative look at Consumer Product Reviews

Complaints: Learn how to write proper complaint letters that get the results