2.8
  • Some of the staff3 votes
  • Optomotrist1 votes
  • Selection of frames1 votes
  • Glasses in an hour is a lie2 votes
  • Sub standard lenses2 votes
  • Non-disclosure of watermarks1 votes
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  • 2 days ago
  • Eye and Ear Care
  • Myrtle Beach, South Carolina
  • Eyeglasses
  • 20
  • REVIEW RATING 4/5

I do not have progressive lens I am using a prism and slight very hair slight distance I have been a customer since 2012 and have had 10 pairs of glasses (im a woman like variety) every single pair just the same prescription hasnt changed. Only thing different is 4 pairs were the polarized transitions that stay slightly darker inside and get very very dark outside. 3 of the pairs including having... Read more

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  • Mar 24
  • Eye and Ear Care
  • Indianapolis, Indiana
  • Lenses
  • 20
  • REVIEW RATING 4/5

They tried to push the lower inferior lenses on me stating that I didn't need the higher quality and were trying to give me the poly carbonate. I told them I had done my research and knew exactly what I was looking for and to provide what I asked for. Needless to say...the lenses that I chose are now on order and they are plastic. My first experience was horrible, the woman acted like she didn't... Read more

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Westfield Franklin Park location of Lenscrafters provided me excellent service. From the professional and thorough exam to receiving my glasses in an hour, the level of service was amazing. 2 weeks after having them, an issue occurred with one lens. I had not purchased insurance for them, but they replaced it, no questions asked. I will be repeat customer! Add comment

  • Feb 20
  • Eye and Ear Care
  • Detroit, Michigan
  • Contacts
  • 1
  • 1
  • 52
  • REVIEW RATING 3/5

Came the lens crafter at Easton town center. And the rude lady didn't assist me she gave me nothing but excuses. I took my friend to get new contacts all I needed was new frames and because my lens were good. The one at east was vs. Saying he could get my lens in color because that what I needed because he wanted me to get plug for eyes I did not need and *** lied. I will never set foot in... Read more

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  • Feb 18
  • Eye and Ear Care
  • Raleigh, North Carolina
  • Staff
  • 1
  • 1
  • 44
  • REVIEW RATING 4/5

The service at the North Hills Mall Raleigh, NC LensCrafters is terrible. They make you wait and then treat you poorly. Stay away! Read more

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Don't take your husband there Dr kathleen cochran is a woman with no educacion and a big ***.and looser. Add comment

  • Feb 01
  • Eye and Ear Care
  • Glasses Frames
  • 152
  • REVIEW RATING 4/5

My wife and I have spent thousands of dollars at Lenscrafters in Illinois, Jacksonville, Fl., & Sanford, Fl. because of their quality and care during eye exams and ordering glasses. Since we've been using the Sanford, Fl. store inside the mall the service has been horrible when ordering frames/glasses. Last year it took 6 weeks before I finally got my glasses because they were ordered and... Read more

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  • Jan 25
  • Eye and Ear Care
  • Bloomington, Illinois
  • Lenses
  • 5
  • 5
  • 226
  • REVIEW RATING 5/5

I finally got enough money to afford new glasses and went in to lenscrafters because they supposedly make them in an hour. Well when I ordered them it was Jan 2. they said they had to send them out so maybe 10 days, well I did not receive them until Jan 23. When I called about them I kept getting a different story. One story they were not in but call back in a few days, another story the... Read more

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  • Jan 17
  • Eye and Ear Care
  • Reno, Nevada
  • Lenses
  • 160
  • REVIEW RATING 4/5

First, where should read were, on my first post, to angry to proof read. I took my glasses to another vendor, they informed me that the anti-glare coating on my lenses was defective, and should be replaced, no questions asked. Went back to Lenscrafters, and was told to pound sand again by the, HBIC at the store located in the, Summit Sierra Mall, on the Mount Rose Highway, Reno Nevada. As for... Read more

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  • Jan 17
  • Eye and Ear Care
  • Reno, Nevada
  • Lenses
  • 122
  • REVIEW RATING 4/5

I bought a $760 pair of glasses, my cost. They were suppose to be top of the line everything on a 50% off sale. Lens coating is so poor, that they scratch by just washing them. I took them back after 6 months. The manager told me that my lens where damaged, because I washed them in hot water. She also told me that I did not purchase the premium lens, if I had my glasses would have cost $1200. Let... Read more

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