2.2
  • Optomotrist1 votes
  • Some of the staff1 votes
  • Glasses in an hour is a lie2 votes
  • Sub standard lenses2 votes
  • Cheap lenses1 votes
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  • Feb 20
  • Eye and Ear Care
  • Detroit, Michigan
  • Contacts
  • 14
  • REVIEW RATING 3/5

Came the lens crafter at Easton town center. And the rude lady didn't assist me she gave me nothing but excuses. I took my friend to get new contacts all I needed was new frames and because my lens were good. The one at east was vs. Saying he could get my lens in color because that what I needed because he wanted me to get plug for eyes I did not need and *** lied. I will never set foot in... Read more

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  • Feb 18
  • Eye and Ear Care
  • Raleigh, North Carolina
  • Staff
  • 1
  • 1
  • 8
  • REVIEW RATING 4/5

The service at the North Hills Mall Raleigh, NC LensCrafters is terrible. They make you wait and then treat you poorly. Stay away! Read more

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Don't take your husband there Dr kathleen cochran is a woman with no educacion and a big ***.and looser. Add comment

  • Feb 01
  • Eye and Ear Care
  • Glasses Frames
  • 100
  • REVIEW RATING 4/5

My wife and I have spent thousands of dollars at Lenscrafters in Illinois, Jacksonville, Fl., & Sanford, Fl. because of their quality and care during eye exams and ordering glasses. Since we've been using the Sanford, Fl. store inside the mall the service has been horrible when ordering frames/glasses. Last year it took 6 weeks before I finally got my glasses because they were ordered and... Read more

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  • Jan 25
  • Eye and Ear Care
  • Bloomington, Illinois
  • Lenses
  • 5
  • 5
  • 161
  • REVIEW RATING 5/5

I finally got enough money to afford new glasses and went in to lenscrafters because they supposedly make them in an hour. Well when I ordered them it was Jan 2. they said they had to send them out so maybe 10 days, well I did not receive them until Jan 23. When I called about them I kept getting a different story. One story they were not in but call back in a few days, another story the... Read more

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  • Jan 17
  • Eye and Ear Care
  • Reno, Nevada
  • Lenses
  • 127
  • REVIEW RATING 4/5

First, where should read were, on my first post, to angry to proof read. I took my glasses to another vendor, they informed me that the anti-glare coating on my lenses was defective, and should be replaced, no questions asked. Went back to Lenscrafters, and was told to pound sand again by the, HBIC at the store located in the, Summit Sierra Mall, on the Mount Rose Highway, Reno Nevada. As for... Read more

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  • Jan 17
  • Eye and Ear Care
  • Reno, Nevada
  • Lenses
  • 91
  • REVIEW RATING 4/5

I bought a $760 pair of glasses, my cost. They were suppose to be top of the line everything on a 50% off sale. Lens coating is so poor, that they scratch by just washing them. I took them back after 6 months. The manager told me that my lens where damaged, because I washed them in hot water. She also told me that I did not purchase the premium lens, if I had my glasses would have cost $1200. Let... Read more

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The hinge on my frames came apart after 11 months & I was told they couldn't be fixed. Also I was out of luck as far as lens rafters standing behind their frames. Very disappointed and will not recommend. Add comment

  • Jan 15
  • Employees and Ex-employees
  • Ex Employee Experience
  • 1
  • 1
  • 115
  • REVIEW RATING 4/5

I used to work for this company as a lab technician. My closest friend died a few months ago. Rather then try to work with me on getting hours, the regional manager out here was a ***. Her name is Jennifer Ryan-Koenig. She was extremely insensitive to me on the phone. She didn't even say sorry for your loss. I filed a complaint with HR about how insensitive she was and she fired me in... Read more

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The Doctor they have there her name is Kathleen Cochran is not that professional She was flirting with the other merried Dr.there, and this are not rumors.my friend is his wife, and she is struggling with this mess.THE MANAGER AND ALL EMPLOYERS KNEW ABOUT IT.WHAT A B.S. COMPANY I WILL NEVER BUY LENTS FROM THIS STORE SHAME ON KATHLEEN COCHRAN SHE KNEW HE WAS A MERRIED MEN.*** BICH. Add comment

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